At Casablanca Marquees, we are committed to delivering outstanding and professional services to all our clients, regardless of the event size.
Here’s a brief overview of the steps and practices we follow to ensure the success of every event we’re part of:
- Interested in our offerings or need more information about planning your event? Reach out via email at office@casablancamarquees.co.uk or give us a call at 0203 818 8056 to discuss your event ideas.
- Our Frequently Asked Questions page might already have the answers you’re looking for.
- We’ll create a customized quote based on your event details. Our quotes are tailored to meet your specific needs, with prices provided upon request.
- Feel free to request adjustments to your quote or seek advice on any aspect of event planning or rental. Once satisfied, we’ll confirm your booking and request with the 50% deposit of the total hire cost to secure the items for your event date.
- Stay in contact with your Casablanca Marquees sales team. Inform us of any changes to your planning, and we’ll accommodate amendments based on availability and our hire terms.
- Six weeks before your event, we’ll check in to confirm that all hire items are correct. You’ll have two weeks to make any necessary adjustments.
- Four weeks prior to your event, the remaining balance is due. We’ll review your booking details with you and keep in touch as your event approaches, monitoring weather forecasts and finalizing installation plans.
- Once installation and collection dates are set for a 48-hour rental period, you’re all set. We schedule installation with an extra day for decoration when possible. Extended rental periods can be arranged if needed.
- On the agreed collection day, we’ll be there to dismantle and clean up, returning everything to normal.
We’d love to stay connected—please share photos and stories from your special day with us!